Why Is My Tablet Pen Not Working on Wacom?

Having trouble with your Wacom tablet pen not working? Let’s explore some common reasons why this might be happening and how to troubleshoot the issue.

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Troubleshooting Pen Connectivity

Wacom tablet with disconnected pen

If your Wacom tablet pen is not working, the first thing to check is the pen’s connectivity. Start by checking the battery of the pen and make sure it is not running low. Replace the battery if needed.

Next, inspect the pen’s nib and make sure it is not damaged or worn out. Replace the nib if necessary.

Make sure the USB cable connecting the tablet to your computer is securely plugged in and not damaged. If you are using a wireless connection, ensure that the Bluetooth connection is active and the pen is paired with the tablet.

If the pen is still not working, try restarting your computer and the Wacom tablet. Sometimes a simple reboot can resolve connectivity issues.

Lastly, check for updated drivers and software for your Wacom tablet. Visit the Wacom website and download any available updates for your specific model.

Updated: May 2024

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Restart Services and Your Computer

If your tablet pen is not working on your Wacom, try restarting the services and your computer. First, restart the Wacom Professional Service by opening the Services app from the Start menu. Look for “Wacom Professional Service” in the list and right-click on it, then select “Restart.”

Next, restart your computer to refresh all the system processes. This can often resolve any issues with the tablet pen not working properly.

After restarting, try using the tablet pen again to see if the problem has been resolved. If the issue persists, you may need to check for updates for your Wacom tablet drivers. Go to the Wacom website and download the latest drivers for your specific tablet model.

If the problem still persists after updating the drivers, you may need to check the USB connection between your tablet and computer. Try using a different USB port or cable to see if that resolves the issue.

Update or Reinstall Pen Drivers

  • First, unplug the tablet from the computer.
  • Next, open Device Manager by pressing Windows key + X and selecting Device Manager from the menu.
  • Locate the Human Interface Devices section and expand it.
  • Find the Wacom Tablet or Pen driver and right-click on it.
  • Select Update driver and follow the on-screen instructions to update the driver.
  • If updating the driver does not work, uninstall the driver by right-clicking on it and selecting Uninstall device.
  • After uninstalling, restart the computer and reconnect the tablet.
  • Windows should automatically reinstall the driver, or you can download the latest driver from the Wacom website and install it manually.

Disable Conflicting Features and Settings

Disable conflicting features and settings

To troubleshoot why your tablet pen is not working on Wacom, start by checking for any conflicting features or settings that may be causing the issue.

Check for any other input devices, such as a computer mouse, that may be conflicting with the tablet pen. Disable or unplug any additional input devices and see if the pen starts working.

Next, take a look at the settings in the Control Panel (Windows) or the Wacom settings to make sure there are no conflicting options enabled.

Ensure that the drivers for the tablet pen are up to date by checking for updates in the Device Manager or on the Wacom website. Updating the drivers can often resolve issues with the pen not working properly.

If you have recently updated your operating system, such as Microsoft Windows, it’s possible that the update caused a conflict with the tablet pen.

Try rolling back the update to see if the pen starts working again.

By disabling conflicting features and settings, as well as ensuring that the drivers are up to date, you can troubleshoot and resolve the issue of your tablet pen not working on Wacom.


How do I test my tablet pen?

To test your tablet pen, you can use the “Diagnose” feature to see relevant data in the “Device Info” when holding the pen within 10mm (0.4 inches) from the tablet surface. Press the pen nib to the surface and then press the pen nib and pen press keys one at a time.

Why won t my pen tablet click?

My pen tablet won’t click because some applications may require the pressure capabilities to be turned on within the application or selected tool before the pen will respond as a pressure-sensitive tool. Additionally, I should verify that my application supports pressure sensitivity and try using a lighter Tip Feel if clicking is difficult.

Why is my pen display not working?

Your pen display may not be working because the USB cable is not connected properly at both ends, the USB A connectors are not connected directly to the PC, or the USB port on the computer is not working. Try checking these connections and trying different ports to see if that resolves the issue.

Why my pen tablet is not working?

My pen tablet may not be working because of an issue with the USB connection. Make sure it is securely connected to the computer’s USB port and consider troubleshooting any potential problems with the port itself.

Example Alert

My tablet pen may not be working due to a possible technical issue or a need for a battery replacement. Download this tool to run a scan

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