Unable to open Windows Live Mail – Recovery & Alternatives

Having trouble opening Windows Live Mail? Learn about recovery options and alternative email clients in this article.

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Fixing Error 0x800c013e

If you are facing Error 0x800c013e while trying to open Windows Live Mail, there are a few steps you can take to resolve the issue. First, try repairing Windows Live Mail by going to the Control Panel, selecting Programs and Features, then right-clicking on Windows Live Essentials and choosing Repair.

If that doesn’t work, you can try reinstalling Windows Live Mail by uninstalling it through the Control Panel and then downloading and installing the latest version from the Microsoft website.

Alternatively, you can consider using alternative email clients such as Microsoft Outlook, Gmail, or AOL. These options may provide a more stable email experience without encountering the error.

Resolving Compatibility Issues

  • Check System Requirements:

    • Make sure your system meets the minimum requirements to run Windows Live Mail.
    • Check for any compatibility issues with your operating system.
  • Update Windows Live Mail:

    • Check for any available updates for Windows Live Mail.
    • Download and install the latest updates to ensure compatibility with your system.
  • Run Windows Live Mail in Compatibility Mode:

    • Right-click on the Windows Live Mail shortcut.
    • Select Properties and go to the Compatibility tab.
    • Check the box that says “Run this program in compatibility mode for” and select an older version of Windows.
  • Install Windows Essentials:

    • If you are still experiencing compatibility issues, try installing Windows Essentials which includes Windows Live Mail.
    • Download and install Windows Essentials from the official Microsoft website.
Updated: October 2024

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Creating a New User Account

To create a new user account in Windows Live Mail, follow these steps:

1. Open File Explorer and navigate to the “C:\Users” directory on your computer.

2. Right-click on the directory and select “New” > “User” to create a new user account.

3. Enter the necessary information, such as the username and password, for the new account.

4. Once the new user account has been created, log out of your current account and log in to the new account to access Windows Live Mail.

By creating a new user account, you may be able to resolve any issues that are preventing you from opening Windows Live Mail. If you continue to experience problems, consider alternative email clients such as Microsoft Outlook, Gmail, or AOL. Additionally, make sure your operating system is up to date and that there are no error messages related to the program.

Modifying Registry Values

Registry Key Value Name Value Data
HKEY_CURRENT_USER\Software\Microsoft\Windows Live Mail RecoveryEnabled 1
HKEY_CURRENT_USER\Software\Microsoft\Windows Live Mail RecoveryHasRun 0
HKEY_CURRENT_USER\Software\Microsoft\Windows Live Mail RecoveryActive 0

Updating Software Versions

To update the software versions on your computer, follow these steps:

First, check for any available updates for Windows Live Mail by opening the program and navigating to the settings or options menu. Look for an option to check for updates and follow the prompts to install any available updates.

Next, make sure your operating system is up to date by checking for updates through the Windows Update feature. Open the Control Panel, then click on “System and Security” followed by “Windows Update.” Check for any available updates and install them.

If you are still unable to open Windows Live Mail after updating the software versions, consider reinstalling the program. To do this, first uninstall Windows Live Mail through the Control Panel’s Programs and Features section. Then, download the latest version of Windows Live Mail from the Microsoft website and follow the installation instructions.

After updating and reinstalling the necessary software, try opening Windows Live Mail again to see if the issue has been resolved. If you continue to experience problems, consider seeking alternative email programs that are compatible with your operating system.

Troubleshooting Account Access Problems

If you are experiencing trouble accessing your Windows Live Mail account, there are a few troubleshooting steps you can take to resolve the issue.

First, check your internet connection to ensure you are connected to the internet. If you are able to access other websites, the issue may be specific to Windows Live Mail.

Next, clear your browser cache and cookies to eliminate any stored data that could be causing the problem.

If you are still unable to access your Windows Live Mail account, try resetting your password to see if that resolves the issue.

In some cases, uninstalling and reinstalling the Windows Live Mail application can help fix any underlying issues that may be preventing you from accessing your account.

If all else fails, consider using an alternative email client to access your emails until the issue with Windows Live Mail is resolved.

Frequently Asked Questions

Why can’t I open emails in Windows Live Mail?

You can’t open emails in Windows Live Mail because of network connectivity issues or server problems.

Has Windows Live Mail been discontinued?

Windows Live Mail has been discontinued, prompting users to migrate to a newer service like Outlook.

Is Windows Live Mail still operational?

Windows Live Mail is no longer operational as it was terminated in 2014. Microsoft has moved all email services to Outlook.com and no longer supports Windows Live Mail, with no updates provided since 2016.

How do I restore Windows Live Mail?

To restore Windows Live Mail, you can create a new folder named ‘old’ and move your local copy of files inside. Then, transfer the files from the Downloads folder to the local Windows Live Mail folder. Finally, open Windows Live Mail to ensure successful restoration of your emails.

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