Are you experiencing an unresponsive touch screen on your Samsung Galaxy S8? Here are six ways to fix the issue and get your device back to normal.
Troubleshooting Accessory Interference
If your Samsung Galaxy S8 touch screen is unresponsive, the issue could be caused by accessory interference. To troubleshoot this problem, start by removing any accessories connected to your phone, such as a case or screen protector. Sometimes, these accessories can interfere with the touchscreen’s responsiveness.
If the issue persists after removing the accessories, try rebooting your phone to see if that resolves the problem. Rebooting your phone can help clear any temporary software glitches that may be causing the touchscreen to become unresponsive.
If rebooting doesn’t work, try putting your phone in safe mode to see if a third-party app is causing the issue. To do this, press and hold the power button until the power off menu appears, then press and hold the “Power off” option until “Safe mode” appears. If the touchscreen works properly in safe mode, then a third-party app may be the culprit.
Another troubleshooting step is to check for any software updates for your Samsung Galaxy S8. Sometimes, updating your phone’s software can resolve touchscreen issues caused by software glitches.
Assessing and Addressing Potential Damage
If your Samsung Galaxy S8 touch screen is unresponsive, it could be due to potential damage. First, check for any physical damage to the screen or the device itself. Look for cracks, scratches, or dents that could be affecting the touch sensitivity.
If you notice any damage, consider getting it repaired by a professional technician. Do not attempt to fix it yourself if you are not experienced with smartphone repairs.
In some cases, the unresponsiveness could be caused by software issues. Try rebooting your phone to see if that resolves the problem. If the touch screen is still unresponsive after rebooting, try booting your phone into safe mode to see if a third-party app is causing the issue.
If the touch screen works in safe mode, try uninstalling any recently downloaded apps or performing a factory reset to remove any problematic software.
If the touch screen remains unresponsive, try connecting your phone to a computer using a Samsung DeX or a mobile app to see if the touch screen works through an external interface. This can help determine if the issue is with the touch screen itself or the software.
If the touch screen works with an external interface, the issue may be with the touch screen hardware. Consider getting it repaired or replaced by a professional technician.
If none of the above solutions work, try charging your phone with a different battery charger to rule out any charging issues that may be affecting the touch screen. Additionally, make sure to clean the screen and remove any screen protectors or glasses that could be hindering the touch sensitivity.
By assessing and addressing potential damage, you can troubleshoot and fix the unresponsive touch screen on your Samsung Galaxy S8.
Implementing Software Updates and Resets
To implement software updates and resets on your Samsung Galaxy S8, start by ensuring that your device has enough battery or connect it to a charger. Once that’s done, go to Settings > Software update and check for any available updates. If there are updates, download and install them to see if it resolves the unresponsive touch screen issue.
If the software update doesn’t fix the problem, you can try resetting your device. Before doing so, make sure to back up any important data. To reset your Samsung Galaxy S8, go to Settings > General Management > Reset > Factory data reset. Follow the on-screen instructions to complete the reset process.
If the touch screen issue persists even after the software update and reset, you can try connecting your device to a computer and using Samsung DeX to access your phone’s content on a larger screen. This can help you troubleshoot the problem more effectively.
If you wear glasses, make sure to clean the screen of your Samsung Galaxy S8 regularly, as dirt and smudges can sometimes cause touch screen responsiveness issues. You can use a soft, lint-free cloth or a specialized screen cleaning tool to keep the screen clean.
Remember to also check for any physical damage to the screen, such as cracks or scratches. If there is visible damage, it may be affecting the touch screen’s functionality and may require professional repair.
Engaging Safe Mode and Sensitivity Settings
- Restart the phone in Safe Mode
- Press and hold the Power button until the Power off option appears
- Press and hold the Power off option until the Restart in Safe Mode option appears
- Tap Restart
- Adjust sensitivity settings
- Go to Settings
- Scroll down and tap Display
- Tap Touch sensitivity
- Adjust the slider to increase or decrease sensitivity