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Salesforce Vlocity

Vlocity Omniscript reverts back to initial step on reloading?

How to show prompt in omniscript when the user is trying to refresh the step in omniscript?

Yes that is possible

Problem- As per the current version of OS, when the user refreshes the current page (step in OS terms), it takes user back to the initial step, without saving the changes.

  • To avoid the above problem statement, that when a user accidentally or knowingly tries to refresh the browser page for OS, its better to show warning prompt to the user, so that they can make calculated decisions.
  • Promote warning can be enabled as Vlocity Omniscript designer > open OS > Script configuration > Enable Unload Warning (check this)

    omnscript warning OS
  • Now when the user tries to refresh the omniscript page it shows user warning.

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